Frequently asked questions
Here, you will find quick answers to the most commonly asked questions about our products and services.
What is the difference between the controlled foaming process used by Komplast and the free foaming process?
Two methods for manufacturing expanded PVC boards are controlled foaming (Celuka) and free foaming. Komplast uses controlled foaming, where the PVC material is extruded so that the outer surface becomes hard and smooth while the inside remains light and spongy. This gives the boards superior resistance to impact, wear, and weather and a high-quality aesthetic finish ideal for industrial and outdoor applications.
On the other hand, free foaming is a method that allows the PVC to expand without strict control over the outer surface. This results in boards with uniform density and a softer surface, making them lighter and more suitable for interior or decorative applications where high strength is not a primary requirement.
Therefore, the main difference lies in the quality and durability of the boards: controlled foaming produces stronger boards with a superior finish, while free foaming produces boards suitable for lighter uses.
What is the difference between PVC formwork panels and Tego plywood or yellow tiles in three layers?
PVC formwork panels offer numerous advantages compared to Tego plywood or three-layer yellow boards. Here are some key differences:
- Superior durability: PVC boards are much more durable, having twice the strength of Tego plywood and yellow boards. They can withstand over 40-50 use cycles, maintaining their structural integrity and appearance.
- Moisture resistance Unlike Tego plywood and yellow boards, which can absorb moisture and warp over time, PVC boards are completely waterproof, ensuring consistent performance even in high humidity conditions.
- Low maintenance: PVC boards require minimal maintenance compared to Tego plywood and yellow boards. They do not require special treatments to prevent degradation and are easy to clean after use.
- Lightweight: PVC boards are lighter than wooden alternatives, making them easier to handle and install on-site. This promotes efficiency and productivity in your projects.
- 100% Recyclable: Another important advantage of PVC tiles is that they are 100% recyclable, providing an environmentally responsible and forward-thinking solution for construction projects.
These characteristics make PVC boards a more efficient and economical long-term solution for shuttering projects than Tego plywood or three-layer yellow boards.
What kind of adhesive is ideal for Celuka PVC tiles?
For Celuka PVC tiles, it is essential to use an adhesive compatible with the smooth and durable surface of the material. Here are some types of suitable adhesives:
- Solvent-based adhesive (PVC): These adhesives quickly melt the surface of PVC boards, ensuring a solid and durable bond. Examples include Tangit PVC-U and Cosmofen.
- Polyurethane adhesive (PU): Recommended for industrial applications due to its resistance to water and various environmental conditions. It is ideal for bonding Celuka PVC tiles in exterior applications or where a solid and flexible bond is required. Examples: SikaBond and Bostik PU.
- Epoxy adhesive: This provides a durable, high-quality bond. It is often used in construction to bond PVC boards and other heavy materials. Examples: Araldite and Loctite Epoxy.
- Cyanoacrylate adhesive (Super Glue): Also known as super glue, it can be used for quick and precise bonding on PVC. However, it is not recommended for large surfaces or applications with long-term strength requirements.
- Acrylic-based adhesive: This adhesive is compatible with PVC and is often used in industrial applications due to its chemical resistance and ability to bond smooth surfaces.
General recommendation:
Depending on the application, solvent-based (PVC) or polyurethane (PU) adhesives are the best for Celuka PVC tiles. Testing on a small area is recommended to ensure optimal compatibility.
Can Celuka PVC boards be glued together?
Yes, Celuka PVC tiles can be glued together using suitable adhesives, which ensure a solid and durable bond. Here are some recommended types of adhesives:
Recommended adhesives:
- Solvent-based adhesive for PVC (e.g., Tangit PVC-U, Cosmofen): Gently dissolves the surface of PVC, allowing a solid chemical bond.
- Polyurethane adhesive (PU) (e.g., SikaBond, Bostik PU) provides excellent adhesion and is resistant to moisture and temperature variations.
- Epoxy adhesives (e.g., Araldite, and Loctite Epoxy) provide a durable and very strong bond, suitable for applications requiring high structural strength.
- Acrylic adhesive: Provides a strong bond and resistance to chemical and environmental conditions with quick setting.
Tips for gluing:
- Cleaning and preparation: Clean dust, grease, or dirt surfaces for optimal adhesion.
- Even application: Apply the adhesive evenly to both surfaces.
- Adequate pressure: Keep the boards under pressure until the adhesive sets to avoid air bubbles.
- Drying time: Follow the manufacturer’s instructions for curing time.
By using the right adhesives and following these tips, you will achieve an efficient and durable gluing of Celuka PVC tiles.
What are the standard sizes in stock for Celuka PVC tiles?
Celuka PVC boards are available in several standard sizes depending on the type of application. Here are the details of the sizes available in stock:
Formwork boards:
- Standard size: 2500x1300mm
- Available thicknesses: 12mm, 15mm, 18mm, 21mm
Whiteboards:
- Standard size: 3050x1300mm
- Available thicknesses: 5mm, 8mm, 10mm, 12mm, 15mm, 18mm, 21mm
Colored tiles:
- Availability: Colored tiles are generally made to order only, but some colors, such as anthracite gray, are available in stock.
- Anthracite gray size: 3050x1300mm
- Available thicknesses: 10mm, 15mm
For other custom colors or sizes, please get in touch with us via the Komplast contact page.
Can PVC boards be produced in sizes other than the standard ones?
Yes, PVC tiles can be produced in non-standard sizes to suit the specific needs of your project. Here are some details on the sizes available:
- Width: PVC sheets can have a maximum width of 1300 mm, corresponding to the mold width used in the production process.
- Length: The boards can be tailored to a maximum of 7000 mm, offering a high degree of flexibility to match your project’s requirements.
- Thickness: Available thicknesses range from 5mm to 30mm, allowing you to choose the thickness that best suits your application.
- Technical advice: Our technical team can advise you to determine the most suitable dimensions for your project, ensuring that the custom boards meet all functional and durability requirements.
- Delivery times: Customizing sizes may affect delivery time, but we will work closely with you to ensure the shortest possible turnaround time.
Please get in touch with us to discuss further details or request a personalized quote. We are here to help you find the perfect solution for your project.
Do PVC boards withstand the external environment or wet conditions?
Yes, PVC tiles are extremely resistant to the external environment and wet conditions. Here are some reasons why they are an excellent choice in such environments:
- Moisture resistance: PVC boards are waterproof, which means they do not absorb water or degrade in high-humidity conditions. This makes them ideal for use in wet environments such as bathrooms, industrial spaces, or even buildings exposed to the elements.
- Weather resistance: PVC boards withstand sun, rain, wind, and other weather conditions well. They do not deform or lose their structural properties due to prolonged exposure to external factors.
- UV protection: The PVC material used in our tiles is resistant to UV radiation, which prevents fading and damage over time when used outdoors.
- Durability: Due to their composition, PVC tiles are highly durable and have a long service life, even under heavy use or in extreme environments.
- Easy to maintain: PVC tiles require minimal maintenance, are easy to clean, and are resistant to dirt and stains, making them ideal for use in areas exposed to moisture and dirt.
These practical features make PVC boards an excellent solution for applications that demand materials resistant to moisture and harsh external conditions.
What is the lifespan of the PVC tiles?
PVC boards are recognized for their exceptional durability and long service life, even under heavy use conditions. Here are some details about their lifespan:
- Long durability: Under normal conditions of use, PVC tiles have a lifespan of between 30 and 50 years without undergoing significant changes in their structure or functionality.
- Resistance to environmental factors: Thanks to their resistance to moisture, weathering, and UV radiation, PVC boards do not degrade easily, ensuring an extended service life even in external or humid environments.
- Low maintenance: With simple upkeep, such as regular cleaning and avoiding exposure to highly aggressive chemicals, PVC boards can maintain their properties for a long time.
- Impact and wear resistance: PVC boards are impact and wear-resistant, which helps maintain their integrity over the long term, even in industrial or commercial applications.
These characteristics make PVC tiles a sustainable investment, offering consistent performance and long-term reliability.
Are PVC boards suitable for partitioning stables and sheds in the livestock sector?
Practically speaking, PVC boards are an excellent solution for animal husbandry, especially for partitioning stables and sheds. Their practicality in this application is evident in the following reasons:
- Moisture and corrosion resistance: PVC boards are waterproof and moisture resistant, making them ideal for environments where exposure to water and humidity is frequent, such as stables or animal sheds. They do not degrade or develop mold or fungus.
- Durability: These boards are highly durable and impact-resistant, able to withstand large animals’ daily wear and tear. They also have a long lifespan, reducing the need for frequent replacement.
- Easy to clean and maintain: PVC boards are easy to clean and maintain, essential in livestock environments where hygiene is a priority. Their smooth surface allows for quick and efficient cleaning.
- Thermal and sound insulation: PVC provides a certain level of thermal and sound insulation, helping to maintain a comfortable environment for animals.
- Easy installation: PVC boards are easy to handle and install, allowing the quick division of spaces according to needs.
Thanks to these characteristics, PVC boards are an excellent choice for partitioning stables and sheds in the livestock sector. They offer a durable and efficient solution.
How do PVC boards react to fire?
PVC boards have a specific reaction to fire, which makes them a safe choice for various applications, including construction and partitioning. Here are some aspects related to the response to fire of PVC boards:
- Fire resistance: These boards are self-extinguishing, meaning they cease to burn once the fire source is removed, enhancing safety in fire incidents.
- Low smoke emission: Compared to other plastics, PVC boards produce a relatively low amount of smoke and release less toxic gases during combustion, making them safer in the event of a fire.
- Reaction to fire classification PVC boards are classified according to European standards with a reaction to fire classification, usually between B1 and B2, depending on the product specifications. This indicates good fire resistance and slow flame propagation.
- Warp temperature: PVC sheets retain their shape and integrity up to high temperatures but begin to warp at extreme temperatures, typically above 60-70°C.
These characteristics make PVC tiles suitable for use in environments where fire safety is a significant concern, offering a combination of durability and security.
What is the return policy?
We want all our customers to be delighted with their purchases. If you need to return a product, here are the terms of our return policy:
- Return period: Standard products can be returned within 14 calendar days from receipt, provided they are in their original condition, unused and undamaged.
- Special order products: Special order boards are not returnable unless they have manufacturing defects. To be eligible for a return, the defect must be reported within 5 business days of receiving the product. This is a strict policy due to the custom nature of these products.
- Return policy: The returned products must be in the same condition they were delivered, packed in the original packaging, and accompanied by all accessories and related documentation (invoice, warranty certificate, etc.).
- Return costs: Return shipping costs are generally borne by the customer unless the product was delivered defective or different from what was ordered. In such cases, we will bear the return costs.
- Return procedure: To initiate a return, please get in touch with us by phone or email to receive detailed instructions on the return process. It is crucial that you do not ship the product without receiving confirmation from our team. This is to ensure a smooth and efficient return process.
- Refund: We will process the refund once we receive and inspect the return. It will be made within 10 working days through the same payment method used when purchasing the product.
If you need more details or have questions about the return policy, please get in touch with us. We are here to provide the support you need.
How can I get discounts on plastic or composite wood panels?
Our company offers various price discounts, so there are two situations in which you can benefit or learn about them:
If you plan to make repeated purchases, we recommend you group them to order a larger quantity. This way, you can get a price discount and have an advantageous shipping cost.
How do I find out details about the costs of PVC products?
To learn the price according to the product type and quantity, you can contact us at +40 733 930 988 or at [email protected]. You can also fill out the quote request form or request a set of samples be sent free of charge.
How are PVC products delivered?
The delivery of PVC products is carried out carefully to ensure their integrity during transport. Here’s how we do it:
- Safe packaging: Our PVC products are properly packed to prevent damage. We use durable packaging materials that protect the boards from scratches, bumps, or other possible damage during transport.
- Transport with care: Products are transported using properly equipped vehicles to ensure stability and protection. We choose reliable carriers with experience in handling fragile or bulky materials.
- Fast delivery: We ensure that the delivery is completed in the shortest possible time, usually between 3 and 5 working days, depending on the recipient’s location and the product’s availability in stock.
- Tracking and communication: We provide updates and information about the delivery status throughout the shipment. In case of unforeseen delays, we will inform you immediately and seek quick solutions.
- Shipping insurance: All deliveries are insured so that if they are damaged, we can intervene promptly to remedy the situation.
Through these measures, we ensure that the PVC products reach you in perfect condition and on time.
What are the delivery terms?
Our delivery terms are designed to offer flexibility and efficiency, ensuring that products reach you in the best conditions and on time. Here are the details:
- Delivery time: The standard delivery time is 3-5 working days, depending on stock availability and the final destination.
- Shipping: Depending on order volume and delivery location, we offer courier or our own shipping method. Specific shipping details will be communicated after order confirmation.
- Delivery costs: Delivery costs are calculated based on the weight and volume of the order and the distance to the delivery location. Depending on the order value and contractual terms, shipping may be free for large orders.
- Product insurance: All products are properly packaged and insured to prevent damage during transit. In the unlikely event that damage occurs, please contact us immediately to rectify the situation.
- International shipping: We also offer international shipping. The delivery terms and costs will be discussed and agreed upon before the order is dispatched.
Please get in touch with us with any additional shipping questions or to discuss specific details of your order.
What are the payment methods?
We offer several payment options to make your shopping experience as simple and convenient as possible. Here are the available payment methods:
- Card payment: We accept credit or debit card payments through a secure platform. Accepted cards include Visa, MasterCard, and other internationally recognized cards.
- Bank transfer: You can opt to pay by bank transfer directly to our account. The necessary details for the transfer will be provided to you upon order confirmation.
- Pay on delivery: For specific orders and destinations, we offer the option to pay on delivery, either in cash or via mobile POS, if available.
Don’t hesitate to contact us to discuss additional details regarding payment for your order. We are here to support and assist you in choosing the most suitable payment option.
Who bears the shipping cost?
The shipping cost may vary depending on the order volume, the delivery destination, and the conditions established when placing the order. Here are details on who bears the cost of shipping:
- Small orders: For smaller orders or orders with a low total value, the customer usually bears the shipping cost. This cost will be communicated at the time of order confirmation.
- Large orders: Depending on negotiated terms and the delivery destination, we may bear the shipping cost in full for large volume or significant-value orders.
- Free shipping: We offer free shipping on orders over a particular value or for deliveries within a specific geographic area. Special offers or discussions with our sales representatives will specify these details.
- International deliveries: The shipping cost is usually borne by the customer for international deliveries, but depending on the value and volume of the order, these costs can be negotiated.
We recommend you discuss shipping cost details with our sales team when ordering to clarify any questions and determine the most advantageous delivery terms.
What is the delivery schedule?
Our delivery schedule is established to ensure the promptness and efficiency of the distribution process. Here are the details of our delivery schedule:
- Daily hours: Factory deliveries are made Monday through Friday, 8:00 a.m. to 2:00 p.m. Orders requiring delivery outside of this schedule will be processed on the next business day.
- Delivery confirmation: Before delivery, our team will contact you to confirm the time and details of the delivery and ensure that you are available to receive your order.
Please contact us to discuss available options if you require deliveries within a specific time frame or outside of the stated hours.